Learn to love the water by enrolling your child in regular swimming lessons!

Percy's Swim School

Percy's Policies

1. ENROLMENTS

 Enrolments are secured once full payment has been received.

2. RE-ENROLLING FOR THE NEXT TERM

To confirm your enrolment for the next term, payment must be received before the end of the current term to confirm your placement. You will receive a notification 3-4 weeks prior to the end of the current term that will outline the term dates, lesson times, and fees. If you do not wish to re-enrol, we kindly ask that you notify the office ASAP.

3. DISCOUNTS

1st child – Full price.

2nd child – 5% discount.

3rd and subsequent children – 10% discount.

4. FEES AND PAYMENTS

Percy’s Swim School enrols students in a 12 week package. We generally operate throughout the year, closing only for the Christmas/New Year break. We are generally closed on public holidays and these dates are automatically credited to your package.

Payment is done in advance with fee’s being due 2 weeks prior to the end of your current package. All clients will receive a reminder email prior to the end of the current package.

5. ENROLMENT CANCELLATIONS

An enrolment withdrawal can be requested during the term, however, the equivalent fee of 2 lessons will be charged. Please speak to management to discuss your options.

As a courtesy, we offer 2 make-up classes per term. Make ups are not extensions and are not transferrable.

Please note:

• Prior notice of your child’s absence is essential for a make-up lesson to be available. If you fail to provide prior notice of absence, then no make-up lesson will be available.

• Make-up lessons are subject to availability and are not always guaranteed. They are only available if there is a spot free.

• Make-up lessons are to be completed within the same term. They expire at the end of each term and cannot be transferred to the following term or holiday program. No credits or refunds will be given on unused make-ups.

• Once a make-up is booked, it cannot be cancelled or changed.

• Term fees must be paid in full to be eligible for a make-up class. If you are travelling, please advise your travel dates as early as possible so your make ups can be registered and available for you to do before you travel. For extended illness or injury, please contact the swim school’s management team. Reviewed on a case-by-case basis.

7. TEACHERS AND LESSON CHANGES

Percy’s Swim School aims to maintain consistency each term but may sometimes need to move students or change instructors if the need arises.

8. PARENTAL SUPERVISION

Children must be accompanied by a parent whilst at the centre. Children are not to be left unattended at the poolside or enter the water until their lesson has commenced or unless they have been instructed to by their Teacher.

9. PHOTOGRAPHIC AND VIDEO IMAGES

As a respect of privacy, parents and relatives/friends wishing to take photos of their child/ren during class must obtain consent from the Swim School office, as well as all other parents or guardians whose children partake in the lesson.

OTHER IMPORTANT INFORMATION

Children who are not fully toilet trained must wear aqua nappies in the pool.– Percy’s Swim School takes NO responsibility for accidents or injuries that occur within or outside the swim school premises.